House of Traditions exchange policy is only valid for the first 5 days from the date when the customer has received the product. Exchange policy was applied only when customer received a damaged products.
No return policy was applied on any products
All items to be exchange must be unused and in original, undamaged packaging with any tags, accessories, manuals and items that may have been included with the original purchase.
Our courier partners will arrange collection of the product to be exchanged. Once we have received and inspected the products, exchanging I’ll be processed.